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Interpreting the Autoloader Front Panel


Front Panel Controls and Indicators

[AUTOLOADER FRONT PANEL]

Front Panel Display

The LCD display shows status information about the autoloader in each of its five regions. Note that this exact display can never occur; all sections are showing at the same time so that you can see where they are.

  1. The ten-character dot matrix display provides information on the autoloader's operating status and potential error conditions. See Front Panel Messages for details of messages that can be displayed here.
  2. The large numeral shows the number of the cartridge currently loaded in the drive or the cartridge that you have selected by pressing the Select button repeatedly.
  3. "DC" is displayed when data compression is being used for writing. "WP" is displayed when the cartridge is write-protected.
  4. The six numbered boxes on the right of the display are individually lit to show which magazine slots contain cartridges.
  5. The display at the bottom of the display shows how much tape has been used in the current partition. The more lines shown, the more tape has been used. When all the lines show, the partition is full.

Magazine Present Light (top)

This green light indicates the state of the magazine:

  • On indicates that a magazine is loaded.
  • Flashing indicates that a magazine is in the process of being loaded, checked, or ejected.
  • Off indicates that no magazine is in the autoloader.

Tape Activity Light (middle)

[AUTOLOADER TAPE LIGHT LOCATION]

This green light indicates the activity of the autoloader's internal tape drive:

  • On indicates that a cartridge is present in the drive.
  • Fast flashing indicates that the data is being read or written.
  • Slow flashing indicates that a cartridge is being loaded or unloaded.
  • Off indicates that there is no cartridge in the drive.

Operator Attention Required Light (bottom)

[OPERATOR ATTENTION REQUIRED LIGHT]

This amber light indicates warning conditions:

  • On indicates that a serious hardware error has occurred.
    • If you have just installed the drive, check the installation for loose connections and repeat the self-test.
    • Try the troubleshooting procedures or run TapeAssure to determine what the problem is.
    • If the fault condition persists, write down the message displayed on the front panel and call for service.
  • Fast flashing (four times per second) indicates that a firmware upgrade is taking place.
  • Medium flashing (twice per second) indicates one of the following conditions:
    • The tape cartridge is wearing out and should be replaced. The "Worn Media" message will be displayed in this case. Copy any data you wish to keep onto a new cartridge and discard the old cartridge
      or
    • The tape heads need cleaning. The "Clean Me" message will be displayed in this case. The HP SureStore DAT40x6 autoloader also displays the URL for our World Wide Web Support page. See Cleaning the Tape Heads for further information.
  • Slow flashing indicates one of the following conditions:
    • The front panel door is open when it should not be. The "Close Door" message will be displayed in this case.
    • There is a cartridge in the tape drive, but no magazine is present. The "Stray Tape" message will be displayed in this case. Load an empty magazine to retrieve the cartridge.
    • A hard fault condition has occurred. The message displayed will give information about the type of error. Look up the message in Front Panel Messages to determine what to do.

Select Button

[SELECT BUTTON]

The Select button allows you to select any of the cartridges in the magazine for loading. If you press the button repeatedly, the number on the left of the front panel display cycles through the cartridges available in the magazine.

Load Cartridge Button

[LOCATION OF LOAD BUTTON]

Press the Load Cartridge button to load the selected cartridge from the magazine into the drive and then put the autoloader into stacker mode. In stacker mode, the loaded cartridge is used first; when it is full, or the host computer sends an UNLOAD command, the autoloader replaces it with the cartridge from the next highest numbered slot in the magazine. See Autoloader Modes of Operation for more information on stacker mode.

HP SureStore DAT40x6 and Language Selection

HP SureStore DAT40x6 models allow you to localize the LCD display so that messages are displayed in the desired language.

  1. Switch on the autoloader and hold down the Select button on the front panel for five seconds to access the Language? feature.
  2. Press the Select button to scroll through the available languages. The selected language is displayed in the LCD display.
    If you select Numeric, messages will be displayed as numerical codes, which are defined below.
  3. Press the Load button to store the selected language and exit the language selection utility.

To exit the language selection facility without selecting a language, press the Enter button. If the Select button is not pressed for two minutes, the drive will automatically exit the language selection facility without selecting a language.

Eject Button

Press the Eject button to start the unload process. The drive unloads any cartridge that is currently loaded, and the changer mechanism returns the cartridge to the magazine. The magazine is then ejected.

You can also use the Eject button to force an ejection in an emergency. See Forcing Ejection for more information on when and why you might do this.

Note: The host computer can disable the Eject button by issuing a SCSI PREVENT MEDIA REMOVAL command.


Front Panel Messages

Message Categories

The messages that can be displayed on the front panel can be divided into three categories:

  • Normal autoloader operating status messages
  • Error messages
  • Information messages

These types are described below. All the messages are listed in alphabetical order below. The type of message is indicated by the letter S (Status), E (Error) or I (Informational) in the Type column.

Note: the HP SureStore DAT40x6 autoloader also displays the URL of our World Wide Web Support page with certain messages.

Status Messages

The status messages that appear on the front panel inform you of activity in five areas:

  • The self-test
  • Magazine activity -- if the magazine is being checked or ejected
  • Cartridge activity -- if a cartridge is being loaded or unloaded, or if the heads are being cleaned
  • Tape activity -- reading, writing, searching, rewinding and so on
  • Firmware upgrading

Error Messages

The front panel display can display a range of error messages relating to the autoloader's operation. If a fault has been detected with the mechanism, or loss of data may result, the error message may be accompanied by the Operator Attention Required light being on or flashing. This is indicated in the OAR column in the alphabetical list of messages below. Where possible, actions you can take to recover from the error are also given.

Information Messages

Information messages are displayed when power is applied to the autoloader. They indicate its identity, SCSI ID and configuration. They also tell you when you have pressed the front panel buttons to confirm that the autoloader has recognized the action.

HP SureStore DAT40x6 and Number Codes

The HP SureStore DAT40x6 autoloader has a language selection feature, which allows you to localize the display for French, German, Spanish, Portuguese or Japanese. If your language is not supported, you can select a Numerical code instead and refer to the Messages section below for an explanation of the code. The messages are in alphabetical order, but you can jump directly to the required message by selecting the number from the following list:
0000 1001 2001 3001 4000 8000
  1002 2002 3002 4001 8001
  1003 2003 3003 4002 8002
  1004 2006 3004 4003 8003
  1006 2007 3005   8004
  1007 2008     8006
  1008 2009     8007
  1009 2010     8007
  1010       8008
  1011       8009
  1012       8010
  1013       8012
  1014       8013
  1015       8014
  1016       8015
  1017       8016  
  1018       8017
  1019       8018
  1021       8019
  1022       8020
  1023       8021
  1024       8022
          8023
          8024
          8025
          8026
          8027

Messages

The following abbreviations are used in the message listing below:

Type Column OAR Column

E

Error message

O

OAR light is on

I

Information message

F

OAR light is flashing

S

Status message

 

 

The following list gives the messages that can be shown on the front panel display in alphabetical order. Some of these messages only appear on HP SureStore DAT40x6 autoloaders and some only appear on HP SureStore DAT24x6 autoloaders (these do not have a numerical code).

Note: The list is sorted in English alphabetical order. If you have localized your display, use your browser's Find utility to locate a message quickly.

Number Message

Type

OAR

Meaning
1019 At BOD

E

O

A SPACE command encountered BOD (Beginning of Data) unexpectedly. The tape is now positioned at BOD.
1018 At EOD

E

O

A READ or SPACE command encountered the EOD (End of Data) area unexpectedly. The tape is now positioned at EOD.
8014 Bad Media

E

F

A READ or SPACE command has failed because the tape cartridge is not in DDS format.

Action: Unload the cartridge and use a DDS-certified (Media Recognition System) cartridge. See Choosing Cartridges.

8021 Cannot Write Non-MRS Tape

E

F

A WRITE, WRITE FILEMARK or ERASE command has been attempted on a non-Media Recognition System cartridge.

Action: Remove the cartridge and replace with a Media Recognition System cartridge. See Choosing Cartridges.

8009 Clean Fail: Check Cleaning Tape

E

F

Cleaning failed, possibly due to an expired cleaning tape.

Action: Use a new cleaning cartridge.

2001 Clean Me

E

F

A high error rate has been detected reading or writing.

Action: Insert a cleaning cartridge to clean the tape heads, ensuring that the tape in the cleaning cartridge has not been used up. See Cleaning the Tape Heads.

1008 Cleaning

S

  A cleaning cartridge has been loaded into the drive mechanism.
  Config: xxy

I

  This message is displayed for two seconds during the power-up sequence following the SCSI ID. "xx" is the hex value of the configuration switch setting on the underside of the autoloader. "y" is the autoloader option switch value set on the rear panel of the autoloader.
2006 Close Door

E

F

The front panel door is open. Any autoloader motion will be delayed.

Action: This is probably caused by a magazine that is partly inserted through the door. Push the magazine fully into the drive or remove it.

8002 Drive Comms Error

E

O

The drive has stopped communicating with the changer mechanism.

Action: Call for service.

8001 Drive Fault

E

  The drive has detected an internal error.
8004 Eject Fail

E

F

An eject command has failed, either after you pressed the Eject button or after a host command.

Action: Try forcing ejection.

2010 Eject Mag

I

  The Eject button has been pressed.
1015 Erase

S

  The drive is erasing data from the tape.
8000 Error X

E

F

The mechanism has jammed. The number X identifies the reason for the jam.

Action: Press the Eject button to attempt to recover the cartridge and magazine. If the problem persists, note the value of X and call for service.

4003 ERROR: No tape in slot 1

I

  There is no tape in slot 1. HP OBDR requires a tape in slot 1 from which it can boot.
4001 ERROR: Unable to boot from tape

I

  The system cannot boot off the loaded tape.
1023 ForceEject

I

  A forced ejection is in progress (see Forcing Ejection).
1014 Format

S

  A SCSI command for generating a one- or two-partition tape is being executed, or the drive is changing the size of the partitions on an existing two-partition tape.
  FRU 1 Dead

E

O

The controller board for the drive mechanism in the autoloader has failed its self-test.

Action: Call for service.

  FRU 2 Dead

E

O

The drive mechanism has failed its self-test

Action: Call for service.

3002 FW Check

S

  Firmware upgrade data is being checked for compatibility.
8024 FW Data Err

E

F

The autoloader has failed to upgrade the firmware because the new firmware is corrupt.

Action: Obtain a good copy of the firmware upgrade.

3003 FW Program

S

  The drive is being upgraded with the new firmware.
3005 FW Tape

I

  The tape loaded is a firmware upgrade tape.
3001 FW Upgrade

S

  Firmware upgrade data is being read from a cartridge.
8025 FW Read Fail

E

F

A firmware upgrade failed because of an error in reading data from the cartridge.

Action: Try again. If it still fails, call for service.

8027 FW Tape Write Protected

E

F

A firmware upgrade failed because the cartridge is write-protected.

Action: Change the write-protect switch on the cartridge and try again.

8026 FW Write Fail

E

F

A firmware upgrade failed because of an error in writing a modified upgrade count to the tape.

Action: Try again. If it still fails, call for service.

  Illegal FW

E

F

The autoloader has failed to upgrade the drive firmware because the new firmware is incompatible.

Action: Obtain a correct version of the firmware upgrade.

  Illegal HW

E

F

The autoloader has failed to upgrade the drive firmware because the new firmware is for incompatible hardware.

Action: Obtain a correct version of the firmware upgrade.

2002 Insert Mag

S

  The autoloader is waiting for you to insert a magazine.
8003 Load Fail: Try New Tape

E

F

A load command has failed, or a load or change partitions command has failed to read the system area of the tape, which stores information about tape usage.

Action: Use a new cartridge.

8007 Load Fail: Press Eject

E

F

A load command has failed, or a load or change partitions command has failed to read the system area of the tape, which stores information about tape usage.

Action: Press the Eject button.

1021 Load Lock

I

  Manual loading is locked (Media Removal Prevented).
2009 Load Tape

I

  This is displayed when you press the Load Cartridge button.
1003 Loading

S

  Either a cartridge is being moved from the magazine and placed into the drive mechanism, or the drive is loading a cartridge.
1016 Locate

S

  The drive is moving the tape to a point specified by the host.
1002 Mag Check

S

  The autoloader is examining the magazine to determine which slots are occupied.
1001 Mag Eject

S

  The autoloader is ejecting the magazine.
1006 Mag Loaded

S

  A magazine is present in the autoloader, and the magazine check has been carried out.
8005 Media Removal Prevented

E

O

An eject command has been attempted after a SCSI PREVENT MEDIUM REMOVAL command has been sent by the host.

Action: Try again when the media removal prevention has been removed. This can be achieved by the host sending a SCSI ALLOW MEDIUM REMOVAL command, or by resetting or power-cycling the autoloader.

3004 New FW!!!!

S

  The firmware upgrade process has been successfully completed.
8016 No EODmark

E

F

The drive is trying to read what appears to be a blank cartridge (one with no DDS-format End of Data pattern). This is probably a result of power failure while writing.
4000 OBDR Mode

I/S

F

The drive has switched to HP One-Button Disaster Recovery mode and is restoring the operating system.
1017 Partition

S

  The drive is switching to the other partition on a two-partition tape.
8017 Partition 1 too large

E

O

A command to format the tape has failed because the requested size for partition 1 is too large.

Action: Try again with a smaller partition 1 or, if possible, a longer tape.

2007 Press Eject

I

  Press the EJECT button.
1009 Read

S

  The drive is reading data from the tape.
8012 Read Fail

E

F

A read has failed. The host should reposition and try again.
  Read Only

S

  Loaded cartridge is write-protected. See the “Ready xxm” message.
  Ready xxm

S

  A cartridge has been loaded in the DAT drive, and the drive is ready for tape motion commands. "xxm" is the length of the currently loaded cartridge. For example, "Ready 125m" will be displayed when a DDS-3 (125m) cartridge is loaded. If a write-protected cartridge is loaded, the "Ready xxm" message alternates with the "Read Only" message.
1013 Rewind

S

  The drive is rewinding the tape to the beginning of the partition.
8020 SCSI Error

E

O

A SCSI command error has been detected.

Action: Check the SCSI interface connection and try again.

  SCSI ID: x

I

  This indicates the SCSI ID ("x") of the autoloader. During the power-on sequence, it is displayed for 2 seconds.
1012 Search <<

I

  The drive is searching for a record, filemark, setmark, or BOD (Beginning of Data) towards the beginning of the tape (in SCSI terms, it is responding to a SPACE command with a negative Count field).
1011 Search >>

I

  The drive is searching for a record, filemark, setmark, or EOD (End of Data) towards the end of the tape (in SCSI terms, it is responding to a SPACE command with a positive Count field).
1022 Select Lock

I

  Tape Selection is locked (Media Removal Prevented).
2008 Select Tape

I

  This is displayed when you press the Select button and for a short time after the button is released.
0000 Self Test

S

  The autoloader is performing its power-on self-test.
1007 SemiLoaded

S

  A cartridge is in the drive but not loaded (the tape has not been threaded).
2003 Stray Tape: Insert Empty Mag

I

  There is a cartridge in the tape drive, but there is no magazine present to put it in.

Action: Insert an empty magazine to retrieve the cartridge.

8006 Tape Fault

E

F

The cartridge in the drive is faulty, possibly because the tape has snapped, or the cartridge has an invalid pattern of identification holes.

Action: Use a new cartridge and ensure that it is Media Recognition System. See Choosing Cartridges.

1024 Tape Full

E

O

A READ, SPACE, WRITE or WRITE FILEMARKS command encountered EOP (End of Partition) unexpectedly. When reading, this may mean the required data is on the next cartridge in the sequence.
8019 Tape has DC data

E

O

A READ command has encountered compressed data on the tape, and the drive is not currently configured to decompress data. The host may have disabled data compression, or configuration switch 2 (on the underside of the autoloader) may be off so the host's ability to control the drive's state is disabled.

Action: Check that the host has not disabled data compression. Make sure that switch 2 is on by reconfiguring the drive using the configuration switches on the underside of the autoloader. See the Setting the Configuration Switches for information about setting the configuration switches to control data compression.

8013 Tape Position Lost

E

O

A WRITE, READ, SPACE or REWIND command has failed to complete. The tape is positioned on the far side of the bad groups of data.

Action: Reposition and try again.

 

8008 Tape Stuck

E

F

The cartridge is stuck in the drive.

Action: Try forcing ejection. If this fails, call for service.

4002 Unable to boot: Cleaning tape

I

  The system cannot boot off a cleaning tape.
1004 Unloading

S

  Either the drive is unloading a cartridge, or a cartridge is being ejected from the drive and replaced in the magazine.
8022 Upgrade Err

E

F

An error occurred upgrading.

8015 Worn Media

E

F

A high error rate has been detected while writing, suggesting that the cartridge is nearing the end of its useful life.

Action: Copy any data you wish to keep from the cartridge onto a new cartridge and discard the old cartridge.

1010 Write x.y:1

S

  The drive is writing data to tape. "x.y:1" is the cumulative compression ratio since power-on, or since the compression ratio was last cleared. For example, "Write 2.1" means a compression ratio of 2.1:1. The compression ratio is only displayed after about 1 megabyte of data has been written since power-on.
8010 Write Fail

E

F

A WRITE, WRITE FILEMARK or ERASE command has failed.

Action: Use a new cartridge.

8003 Write Fail: Clean or Use New Tape

E

F

The drive could not write to the tape. The tape is possibly worn or damaged.

8018 Write Protected Tape

E

F

A WRITE, WRITE FILEMARK or ERASE command has been attempted on a write-protected cartridge.

Action: Remove the cartridge and change it to write-enabled.

8023 Wrong FW

E

F

The upgrade firmware is not compatible. The drive has not been programmed.

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