UBC Physics & Astronomy
gradsec.priv.phas.ubc.ca
172.16.4.31   142.103.235.210
 
Date Who
Problem
Solution
2009-?-?
Tom
  Installed SP3 and other Windows patches. Enabled Automatic Windows Updates. Set no auto-restart after Windows Updates in local group policy.
2008-08-11
Tom
"gradsec" computer is having trouble accessing the scanner. unplugged the mp3 player.
2008-08-11
Tom
  Installed a scanner.
2008-08-11
Tom
Firefox can't upload PDF files through a webform. Removed a wrong entry in mimetypes.rdf.
2008-07-17
Tom
  installed a new monitor
2007-11-05
Tom
 
  1. ran Windows and Office Update
  2. installed .NET Framework 2
  3. installed Office 2007 Compatibility Pack
  4. installed ODF Add-in for Microsoft Word 2000
  5. installed OpenOffice.org 2.3
  6. updated Firefox to 2.0.0.8
  7. Thunderbird is already updated to 2.0.0.6
2007-09-18
Tom
  updated e-mail client settings to use secure connections
2007-08-03
Tom
"gradsec" computer freezes numerous times in a day. reboot temporarily helps. replaced the power supply, motherboard, and cpu.
2007-06-19
Tom
after switching network to PHAS235, user lost access to MySQL database update MySQL permissions
2007-06-14
Tom
user lost access to \\filesvr\wwwgrad changed \\filesvr\wwwgrad ownership from root to gradsec
2007-06-13
Tom
user successfully logs into Windows XP, but hangs Ran chkdsk. Rebooted "gradsec". Selected Last Known Good Configuration.
2007-01-18
Tom

Old MySQL tables: main, and application
New MySQL tables: students, and applicants
2007-01-04
Tom

replaced ViewSonic G90f (17" crt, sn: 30W012911727) with ViewSonic VA903b (19" lcd, sn: Q8764100123)i, and upped resolution from 800x600 to 1024x768.
2006-05-18
Tom
Oliva needs write access to "wwwgrad", the path is /var/www/html/graduate. Failed to edit a web page.
wwwgrad is shared on alpha now, not www. wwwgrad is on /home mounted from alpha. Connect Oliva to wwwgrad on alpha, not www.
2006-05-12
Tom
Cannot create PDF forms for wwwgrad.
Upgraded Adobe Acrobat from v5.0 Standard to v7.0 Professional Edition.
2006-05-01
Tom
color ink smears on photo paper
Selected "Color Paper" type (in Printer Properties).
2005-11-14
Tom
MS Query cannot connect to MySQL database
1. Download and Install MySQL Connector ODBC
2. MySQL Connector ODBC settings:
    Data Source Name: phas.ubc.ca (or physics.ubc.ca)
    Description: UBC GradStudents DB
    Server: 192.168.0.10
    User: gradsec
    Password: *******
    Database: gradstudents
    Port: 3306
2005-11-08
Tom
HDD crashed (disk error and makes a clunking sound)
replaced HDD. Installed the following:
01. Drivers (Intel Desktop Board: D845EPT2 n D845EBG2)
02. Microsoft Office 2000 Pro SR1 (Word, Excel, n PowerPoint)
03. MS Query
04. Mozilla
05. Sophos
06. Adobe Acrobat
07. SISC + Java WebStart
08. GhostScript and Ghostview
09. SSH
10. Printers (OKI C7400, HP 4600, n HP 5P/5MP)
11. H:\ newton on 'UBC PhysAstro Samba Server (filesvr)'
12. W:\ wwwgrad on 'UBC PhysAstro WWW Samba Server (www)'
2005-jul-25
Tom
Windows XP hangs - intermittent problem
replaced power supply
2005-jun-29
Tom

Installed Java JRE 1.5.0.4 and http://rock.cs.ubc.ca:3001/cssis/cssis.jnlp.
2005-may-28
Tom

Installed Navicat (trial version) and went over it with Oliva.
2005-mar-18
Tom

1. Downloaded, installed, and configured ODBC.
2. Installed MS Query from MS Office CD.
3. Word 2000 -> Tools -> Mail Merge
2004-2005???
???

Installed Windows XP
03/08/05
ron


03/08/05
ron


03/08/05
ron
Permit printing to prntsvr using CUPS
You need to edit /etc/cups/printers.conf and make sure to add ?reserve=yes to the end of the printer lines.  For example:
Device URI lpd://printsvr/oki?reserve=yes
03/08/05
ron
Preventing gnome startup from getting all messed (no menus) or not even starting.
You need to make sure the .gconf, .gconfd, .gnome, .gnome-desktop, .gnome2, and .gnome2_private directories are owned and writable by the user logging in.  In particular, you will need to adjust profown on alpha  to make sure the correct ownerships and permmissions happen.  See gradsec as an example.
03/08/05
ron
Adding menu items to Applications menu.
In order to allow adding of items to the Applications menu:
As root:
cd /etc/gnome-vfs-2.0-modules

cp default-modules.conf default-modules.conf-no-menu-editing
cp default-modules.conf.with-menu-editing default-modules.conf
Then you can open Nautilus (the file manager), navigate to "application:///" and right-click to add items.
For any user you want to have the right to edit their menu, you need to do this as the user:
cd ~/.gnome2/vfolders
cp /etc/X11/desktop-menus/applications.menu applications.vfolder-info


For more assistance contact  SysAdmin 
webmaster@physics.ubc.ca [Dept. Home Page] last updated: 04/07/13